Troubleshooting Dell Wireless Network

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Troubleshooting Dell Wireless Networking

1. Symptoms: 1) The Dell wireless network card cannot associate with the Dell access point/router.
2) The wireless network card drops the connection occasionally.

Resolutions: 1) Verify that your Dell access point/router is functioning correctly, and that your security settings on your wireless network card match the settings on your access point/router.
2) Verify the wireless card receive the good signal.
3) Change the channel on the access point/router to a different channel.
4) Verify that IEEE 802.1x authentication is disabled on both your access point/router and your wireless network card.

2. Symptoms: The name of my wireless network does not appear in the list of Available networks.

Resolutions: 1) Verify that your Dell access point/router is functioning correctly, and that your security settings on your wireless network card match the settings on your access point/router.
2) Check the SSID of the wireless network and verify that the router/access point is set to broadcast the SSID.
3) Change the channel on the access point/router to a different channel.

3. Symptoms: The computers seem to be communicating, but you can't browse then in My Network Places.

Resolutions: 1) Verify that File and Printer Sharing is enabled on all the computers on your network.
2) Verify the Computer Browser Service is running.
3. Verify NetBIOS over TCP/IP is enabled.

4. Symptoms: 1) The Dell fireless network very slow.
2) The Dell ireless network sometimes doesn't connect.

Resolutions: 1) When Microwave ovens, some baby monitors, cordless game controllers, and some cordless phones operate are in use, they interfere with the wireless network. For optimum performance, keep wirelessly-connected computers at least 20 feet away from devices that operate at a frequency of 2.4 GHz.
2) The steel and other building materials in most offices may interfere with your network's radio signals, thus causing a slowdown in the data transmission rate. Try moving your computer to different locations.

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